We hit the racks at the thrift store so you don't have to. Here's how it works:
Create a Thrift Fix account and fill out your style profile to let us know what sizes, colors, patterns, and types of items you're interested in. You can even upload a photo of yourself in a favorite outfit or add links to Pinterest boards or styles you like from around the web. Creating an account also automatically registers you in our Rewards program, where you can earn points for shopping and referring friends and redeem them for discounts and free Fixes. We'll even get you started with 25 points just for filling out your profile!
Use the Pick Your Fix tab to choose which Thrift Fix option works best for you. Thrift Fix Lite includes one item, Thrift Fix Standard includes three, and Thrift Fix Plus includes five and is the only Thrift Fix that includes the option to return. Once you've chosen your Fix and added it to your cart, you can decide whether you want to order it just once or on a subscription basis every month or every season (four times a year). Each Thrift Fix includes a card with personalized style tips to help you get the most out of your new-to-you items.
We give ourselves one week from the time you place your order to get your Thrift Fix picked, packed, and ready to ship. Packages are shipped First Class or Priority Mail via USPS or by UPS Ground depending on weight and will generally arrive within about four days from the time they were shipped. We'll keep you in the loop by emailing you the tracking info once your order ships.
We hope you love everything we send you, but we realize that not every Fix is going to be a hit. Items in Thrift Fix Lite and Standard shipments are not returnable, but we've created Thrift Fix Plus for customers who want a little more flexibility. With Thrift Fix Plus, you have three days from the time of delivery to decide which items you want to keep. To return an item, simply fill out the form on our Returns page. We'll email you a return shipping label within 24 hours, and you ship the items back to us within three days. For each item you return, you'll be refunded $10. Read more about our return policy in the FAQs or on the Returns page.
Shopping is fun again with our Rewards program! For every purchase you make at Thrift Fix, you'll earn points that you can redeem for Rewards down the road. You can also use the unique referral code in your Rewards account to invite friends to try Thrift Fix. They'll save $5 on their first purchase, and you'll get 100 points for each friend that shops with us! Spend the 100 points right away to get $5 off your next purchase, or save them up to earn free Fixes! Read more about how the Rewards program works in our FAQs!
See what customers are saying:
I have been meaning to send you a message since I received my box. I am totally in love with it! It is exactly my style! The tank is my perfect everyday wear and I have a teeny weeny obsession with the blue dress (and who knew to put the orange necklace with it!!!!). It's an insanely awesome combo. I can't wait to wear it for date night.
I received my first Thrift Fix order around 10 days ago . . . I loved how the clothes come as a surprise, and it's fun opening up the package. The clothes are wrapped up nicely and folded nicely too. All the clothes fit me well. I get to try out different styles that I would not usually select for myself. Thank you!
I recently received my first Thrift Fix from you and I wanted to THANK YOU for selecting such beautiful, high-quality items for me to wear! The necklace goes with SO MANY of my outfits...I don't know how I did without it. ;) The dress for the wedding is perfect...not something I would have known I would like, but it looks great on ... I'm very pleased!